I would like to say how pleased I am with the new driveway that Pioneer Paving has just completed for me. As you know, after the old macadam was removed, a base was applied and allowed to settle for about two weeks before the work could continue. In the interim eight days of heavy rain followed.
Since the original burm was removed a large gulley formed the length of my driveway. While I thought that disaster had struck, your great crew followed up with additional base material and tons of equipment to finish the job.
A job well done. Thank you.
You could have simply ignored the issue of the degrading asphalt mix, but instead you took every effort to correct the problem and in essence re-asphalt the parking lot again with a better grade material than was first used.
You were prompt and courteous in returning all of my persistent phone calls and reassuring me that Pioneer Paving would resolve this issue. You kept your word, which I value. As you know, word of mouth is everything in any business. Therefore, I would highly recommend Pioneer Paving to anyone.
This letter is to thank you for the wonderful asphalt job to my driveway. The professionalism of your company is very much appreciated. Your staff was at my home on the day and time promised. It is very rare to find contractors that you are 100% happy with their work and promised guarantees. Pioneer Asphalt is that type of old fashioned company that takes pride in their work and stand behind it.
I would also like to say that your staff member Courtney is just excellent. She was always a pleasure to talk to. Always polite, upbeat and could never do enough for you. She is an asset to Pioneer.
Please feel free to use me as a recommendation to any customer.
It isn’t often that a company will so willingly make good on a problem that requires a complete redo of a job but that is exactly what Pioneer has done with our oil and tone road. Things happen and we understand that. The work is excellent and West Neck Village could not be more pleased.
Make sure Pioneer uses West Neck Village as a reference. Please have your potential customer call our Property Manager Jerry Kessler for an outstanding recommendation.
Pioneer will always be our preferred contractor. Thank you so much for willingness to satisfy your customers.